Where is CITYROW located?
Our address is 80 Fifth Avenue. The studio is on the 15th floor in Suite 1501. Our elevators are slower than we’d like, so please allow a few extra minutes.
What should I wear/bring?
Wear fitted, comfortable workout clothes and sneakers. You WILL break a sweat! Hydration is key, so either plan to buy a water at our front desk or bring your own water or water bottle. We have a water cooler in the studio.
Do you have locker rooms/changing rooms?
We do not have changing rooms or locker rooms at this time, so please come ready to row!
How much are classes?
Single classes are $32. We also offer multi-class packs and a 30-day unlimited option. You can review all pricing options and purchase class packages here.
Students are eligible for a 10% discount on single class passes and multi-class packs when purchasing at the front desk with a valid student ID.
The class I want to take is full. What happens if I’m put on the waitlist?
We will notify you via email if a spot opens up. If you don’t get a notification in advance, but you’re in the neighborhood, you’re welcome to drop in the studio to see there are any last-minute cancellations or no-shows.
What if I’m running late?
Running late but on your way? Give us a call at (212) 242-4790 and we’ll hold your spot for 5 minutes after class start time! If you do not call or check in by class start time your spot will be given away to someone on the waitlist. No one will be admitted into class more than 5 minutes after class start.
*Note: First timers must be checked in and on their rower by class start time or they will not be allowed in. We teach proper rowing form in the first 5 minutes, and it’s critical that first-time students receive this instruction before taking class.
What is your cancellation policy?
Class reservations may be cancelled without penalty up to 24 hours before the scheduled class. Each class not cancelled within the 24 hour deadline will result in a loss of one class from the purchased series.
When do my class packages expire?
Check the terms associated with your particular purchases, but generally: Single Class Passes and the New Client Special expire 3 months from date of purchase. 5-Class Packages expire 6 months from date of purchase. 10-Class Packages and 20-Class Packages expire 1 year from date of purchase.